HEAT is an easy to use customer service (CRM) help desk empowering IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity. In January 2017, as part of the transaction by Clearlake Capital to acquire LANDESK, Clearlake contributed HEAT Software, its portfolio company, to the new platform investment in LANDESK. As a result, a new company was established under the name Ivanti and the HEAT Helpdesk System rebranded as Ivanti Service Manager (powered by HEAT)

What is HEAT IT Service Management?

HEAT IT Service Management, aka HEAT Classic an easy to use customer service (CRM) help desk empowering IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity. In January 2017, as part of the transaction by Clearlake Capital to acquire LANDESK, Clearlake contributed HEAT Software, its portfolio company, to the new platform investment in LANDESK. As a result, a new company was established under the name Ivanti and the HEAT Helpdesk System rebranded as Ivanti Service Manager (powered by HEAT)

What is HEAT Helpdesk?

HEAT Helpdesk, aka HEAT Classic an easy to use customer service (CRM) help desk empowering IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity. In January 2017, as part of the transaction by Clearlake Capital to acquire LANDESK, Clearlake contributed HEAT Software, its portfolio company, to the new platform investment in LANDESK. As a result, a new company was established under the name Ivanti and the HEAT Helpdesk System rebranded as Ivanti Service Manager (powered by HEAT)

Ivanti is an IT software company headquartered in South Jordan, Utah. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and Supply Chain Management.

Ivanti HEAT ITSM UK Australia New Zealand ANZ APAC Europe Canada

ivanti HEAT Development & Consulting

Q: What does HEAT stand for?

HEAT stands for Helpdesk Expert Automation Tool. HEAT is an easy to use customer service (CRM) help desk empowering IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity. In January 2017, as part of the transaction by Clearlake Capital to acquire LANDESK, Clearlake contributed HEAT Software, its portfolio company, to the new platform investment in LANDESK. As a result, a new company was established under the name Ivanti and the HEAT Helpdesk System rebranded as Ivanti Service Manager (powered by HEAT)

HEAT Classic

Helpdesk Ticketing System

IT Service & Asset Management

Ivanti Service Manager (powered by HEAT ITSM)

Best Practices & Latest Solutions, Project Management, Requirements Gathering, Proof of Concept, Configuration, Development, Consulting, Prototypes,
User Acceptance Testing (UAT), Ivanti Self Service Portal, Integrations, ITIL, Ivanti Service Manager ITSM, Ivanti Asset Manager ITAM
Lead by Senior Ivanti HEAT Architect with 25+ years experience and 100+ implementations worldwide

HEAT Helpdesk Tracking System

HEAT Classic an easy to use customer service (CRM) help desk empowering IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity. What does HEAT stand for? Helpdesk Expert Automation Tool

In January 2017, as part of the transaction by Clearlake Capital to acquire LANDESK, Clearlake contributed HEAT Software, its portfolio company, to the new platform investment in LANDESK. As a result, a new company was established under the name Ivanti and the HEAT Helpdesk System rebranded as Ivanti Service Manager (powered by HEAT)

About Us
Developing, streamlining workflows & business processes
for fortune 500 enterprise clients,
Frontrange HEAT Business Partners (Change Control, Avante Solutions, Kifinti Solutions),
and Ivanti Business Partners (Kifinti Solutions, DDS IT)

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a19 Consulting has provided HEAT and Ivanti Professional Services to Fortune 500 enterprise clients, Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) worldwide, in the UK, Europe | Australia, New Zealand ANZ | APAC | Asia | Canada and the US