Freelance ITSM Development & Consulting
for products such as Ivanti Neurons, formerly Ivanti Service Manager (powered by HEAT ITSM)
Best Practices & Latest Solutions, Project Management, Requirements Gathering, Proof of Concept, Configuration, Development, Consulting, Prototypes,
User Acceptance Testing (UAT), Ivanti Self Service Portal, Integrations, ITIL, Ivanti Service Manager ITSM, Ivanti Asset Manager ITAM
Lead by Senior Architect/Developer/Consultant/Freelancer with 26+ years experience and 100+ Ivanti HEAT ITSM implementations worldwide
Freelance Consulting/Development/Configuration of
-
Ivanti Service Manager
-
HEAT Classic
- Implementations
- Best Practices
- Reporting, Dashboards, Analytic Metrics
- System Reviews
- Self Service Portal
- a19 UAT Test Scripts Module
for Incident Management, Change Management (Change Control), Problem Management, CMDB, Hardware Asset Management, Asset Bar Cocde Scanning, Software Asset Management, Software Inventory and Entitlements, Procurement, Service Requests, Request Offerings, Customer Self-Service Support Portal, Reports, SLAs, OLAs, Dashboards, Analytic Metrics, Data Transformations, ETL, Workflows, Integration, ITIL, ITSM, ITAM, and more!
About Us
Seasoned Freelance Consultants
with a focus on developing, streamlining workflows & business processes
for Global & Fortune 500 enterprise clients,
Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions),
and Ivanti Business Partners (Kifinti Solutions, DDS IT)
Are you getting the most out of
your Ivanti HEAT Implementation?
You aren’t. Until you Contact a19 Guaranteed!
The Testimonials speak for themselves
a19 Consulting has provided freelance ITSM Professional Services for the HEAT and Ivanti Product Line to Global & Fortune 500 enterprise clients, Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) worldwide, in the UK, Europe | Australia, New Zealand ANZ | APAC | Asia | Canada and the USA
Night and Day Compared to Ivanti and other HEAT Consultants
-- Rob Moody | ASM UK | End User Computing Manager
Best in Class Ivanti Consulting
--- Ria Smith | Sodexo Australia | HSE Director
Five stars for Ivanti HEAT Development Experience, Technical Knowledge, and Consultative Approach
-- Jamie Davidson | Sodexo Australia | Infrastructure & Support Manager
a19 Consulting took our Ivanti HEAT ITSM System to the Next Level
-- Steven Morin | EXP | Helpdesk Manager | Canada & US
Unique & Distinctive Ivanti HEAT ITSM Authority
-- Neil Evans | DDS IT | Ivanti Business Partner | New Zealand & Australia
Every other Ivanti HEAT Consultant said it can't be done!
-- Shelley | City of Brampton | Municipal Services Manager | Canada
