Freelance ITSM Consultant experienced with Ivanti Neurons, Ivanti Service Manager, HEAT ITSM

Freelance ITSM/ITAM Consulting & Development


Freelance ITSM Consulting

100+ ITSM/ITAM implementations

worldwide since 1996



Customers include Fortune 500 & Global 500 Enterprise Clients, Frontrange Business Partners, and Ivanti Business Partners, worldwide in the UK, Europe, Australia, New Zealand, South Korea, Singapore, Canada, and the USA with 100+ ITSM / CRM Implementations since 1996 with products such as Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT. Some ITSM/CRM experience with ServiceNow, Remedy, and SageCRM


DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage.  Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM and CRM products


Roles and Responsibilities from Project Management, System Architecture, Design, Integrations, Development, and Consulting (technical & functional).


Results-driven, helping clients streamline business processes and workflows to achieve maximum return on investment with the latest solutions and industry business and technical best practices.  


Hollistic, pro-active, consultative approach with a proven direct-engagement model that is "Night and Day Compared to ITSM Vendors and other Consultants" --- Service Desk Manager at ASM

Are you getting the most out of
your ITSM Implementation?

ITSM Consultant

You aren’t.  Until you talk to me!  Guaranteed

Book ITSM Discovery Session